DEED Microfinance
Background
DEED Microfinance a dully registered Microfinance company licensed in Uganda under the Company’s Act and regulated by the Uganda Microfinance Regulation Authority (UMRA). Whose registered office is situated at plot 1 Kisozi close, Kyaggwe Road, Nakasero, Kampala, Uganda.
Job Tittle: Credit Officer
Reports to: Head of Business
Duty Station: Kampala, Uganda
Contract type: Fixed Term Contract
Department: Credit
Job Summary and Main Responsibilities
Portfolio/Recovery Management
- Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
- Close loan applications and monitor them from application through to closing process maintaining effective communication with customers, referral sources and loan support staff.
- Gather customer’s authorizations and supporting documentation that is required by regulation and/or program guidelines.
- Fully recover the disbursed funds to a PAR of stated target.
Mobilization of New Clients
- Identify and pursue new business opportunities for the company every month.
- Build a proper pipeline and make use of the lead pipeline.
- Participate in the marketing activities of DEED Microfinance Limited
- Explain to customers the different types of loans and credit options that are available as well as the terms of the services.
- Generate complete loan applications with corresponding documentation.
Client relationship Management
- Handle customer complaints and take appropriate action to resolve them.
- Meet with customers to obtain information for both loan applications and answer questions about the process.
- Provide trustworthy feedback and after sales support.
- Any other duties assigned by the managing Director.
Qualification
Bachelor’s Degree in Microfinance, Accounting, Financing, Business Administration or Economics.
Experience
Working experience of at least 1 year.
Personal Attributes.
- Results driven and target oriented.
- Strong leadership and team management skills.
- Excellent communication and customer relation abilities.
- High integrity and professionalism.
- Strong analytical and decision-making skills.
- Well organized with effective pipeline management.
- Customer focused with good problem-solving skills.
- Able to work under pressure and meet deadline
Interested Candidates are invited to submit their application letter, Resume, copy of academic documents and supporting documents as one single PDF document and send to recruitment@deedmicrofinance.com indicating subjects as Credit Officer”
Deadline for Receiving applications is 21st March 2026