Marketing & Communications Intern job ta Impala Healthtech Research Limited

Role Summary
Support marketing, visual content creation, social media engagement, CRM updates, and stakeholder communications in a growing healthtech environment.

Background
Impala Healthtech is a digital health and research-driven company developing and deploying technology-enabled solutions to strengthen healthcare delivery, diagnostics, and antimicrobial stewardship in low- and middle-income settings. Through DIGAMS, the company works with health facilities, laboratories, and public health stakeholders to improve access to diagnostics, guide clinical decision-making, and promote responsible antimicrobial use.

Objectives

• Support marketing, branding, and communications activities
• Assist in creating visual and digital content across platforms
• Support community engagement across social channels
• Contribute to CRM and stakeholder communications
• Strengthen documentation, reporting, and communication processes

Scope of Work and Responsibilities
Content development and design

• Develop graphics, presentations, and visual materials using Canva and related tools
• Assist with brochures, social media content, and promotional assets
• Support documentation of events, projects, and company activities

Digital marketing and communications

• Support management of social media and digital channels
• Assist content scheduling, publishing, and performance tracking
• Support newsletters, announcements, and communication materials

Community management and engagement

• Monitor and respond to inquiries across digital platforms
• Support growth and engagement of online communities
• Maintain professional communication with stakeholders

CRM support

• Support management and updating of stakeholder records in CRM systems including Zoho CRM
• Maintain records of engagements, leads, and communication activities
• Support communication reports and dashboards

Reporting and documentation

• Maintain accurate records and weekly activity reports
• Document lessons, feedback, and opportunities for improvement

Required Qualifications and Competencies

• Recent graduate (not undergraduate) in Marketing, Communications, Journalism, PR, Business Administration, Information Systems, or related field
• Proficiency in Canva and basic graphic design
• Familiarity with CRM tools, preferably Zoho CRM
• Strong writing, communication, social media, and organizational skills
• Photography/videography/content creation skills are an added advantage