Engineering Team Lead job at Q-Sourcing Limited trading

On behalf of our client In the Renewable Energies Sector, we are looking for a competent, skilled, and experienced Engineering Team Lead to work in Kampala.

• Conduct site visits for pre-feasibility and feasibility assessments, including the collection and analysis of site information.
• Source and manage the necessary tools, materials, and equipment required for technical activities.
• Ensure effective time management and communication so that all assigned technical projects are completed within the agreed timelines and budgets.
• Allocate jobs effectively to team members based on workload, skills, location, and priority.

• Proactively identify project and field risks and develop appropriate mitigation strategies.
• Conduct risk assessments during installations and take the necessary measures to ensure safety.
• Communicate and seek guidance on any risks or challenges encountered in the field.
• Ensure that all team members comply with relevant safety procedures and company policies.

• Ensure that the quality of technical projects meets client expectations, including communicating progress and changes and responding promptly to client feedback.
• Conduct customer training after every installation, ensuring that at least one additional user of the system has the knowledge required to operate, maintain, and service the installed system.
• Maintain regular contact with clients within the market area to ensure high levels of customer satisfaction.
• Address after-sales and warranty claims promptly and professionally.
• Represent the company professionally and uphold SunCulture’s values and ethical standards at all times.

• Submit all required documentation before and after completion of installations in the prescribed format.
• Conduct project follow-ups and provide all required documentation relating to work allocation, progress, and reports.
• Recruit, onboard, train, and manage Field Technicians.
• Ensure that team members remain productive by allocating jobs effectively and ensuring that work is completed within the required turnaround time and to the required quality standards.
• Follow up with team members to ensure that clients are contacted before technical visits and that visit dates and times are agreed upon with clients
• Review and verify individual survey, installation, after-sales, and repossession reports to ensure accuracy and completeness.
• Ensure that all jobs pending due to client unavailability are followed up regularly by the responsible engineer or technician.
• Review and verify expense claim forms submitted by engineers and highlight any irregularities.
• Submit detailed weekly reports outlining work progress, challenges, and key risks.
• Ensure that all required technical and client information is accurately entered into the company’s systems.

• Work closely with the Engineering Manager to align work plans and communicate any challenges or operational issues encountered.
• Build a culture of collaboration, accountability, and continuous improvement within the team.
• Identify and highlight gaps in survey, installation, and after-sales processes and recommend appropriate improvements.
• Ensure that all new team members are properly onboarded and integrated into SunCulture’s culture and ways of working.
• Conduct daily check-ins with team members to promote effective communication, provide timely feedback, and address challenges promptly.
• Coach and develop team members to improve their technical skills, productivity, and overall performance.
• Monitor team performance and take appropriate action to address performance gaps.
• Additional responsibilities as assigned from time to time..

• Bachelor’s degree in Biosystems Engineering or an equivalent engineering discipline.

• At least two years of experience managing a team of more than 10 people.
• Demonstrated ability to take ownership and accountability for both the successes and failures of the team.
• Proven track record of high performance and strong execution.

• Strong leadership and teamwork skills, with a commitment to achieving team objectives.
• Detail-oriented, focused, and comfortable working in an environment of ambiguity and change.
• Self-aware, humble, and committed to continuous improvement as a leader and professional.
• Strong customer management, relationship management, communication, and team management skills.

All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy “QSSU-SCU-ETL-ENGINEERING TEAM LEAD.”

 Application link : https://jobs.qsourcing.com/jobs/Careers/735362000020253055/QSSU-SCU-ETL-ENGINEERING-TEAM-LEAD

Only shortlisted applicants will be contacted.

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