Website FINCA Uganda Limited
Summary:
The Head of Information Technology is responsible for providing strategic leadership, governance, and oversight of FINCA Uganda’s technology environment. The role ensures that IT services, infrastructure, cybersecurity, applications, data, and digital initiatives effectively support business objectives, regulatory requirements, operational resilience, and organizational growth.
Responsibilities:
Strategic Leadership & Governance
- Develop, implement, and continuously enhance the organization’s IT strategy in alignment with business objectives and FINCA global technology standards,
- Provide leadership and direction for all technology functions, ensuring effective governance, accountability, and performance management,
- Establish and maintain IT policies, frameworks, standards, and procedures in line with regulatory and organizational requirements.
IT Service Delivery & Operations
- Ensure the delivery of high-quality IT services in accordance with agreed service levels and the IT Service Catalog,
- Oversee the availability, performance, and reliability of business-critical applications, including core banking and supporting systems.
Infrastructure & Technology Management
- Oversee the design, implementation, maintenance, and optimization of the organization’s technology infrastructure, including networks, servers, storage, cloud services, and communication systems.
Information Security & Risk Management
- In coordination with Information Security Manager, Identify, assess, and mitigate technology and cybersecurity risks,
- Ensure technology platforms, infrastructure, applications, and services support the organization’s information security, cyber resilience, and regulatory compliance requirements.
Business Continuity & Disaster Recovery
- Lead the development, testing, and continuous improvement of IT Disaster Recovery (DR) and Business Continuity (BCP) capabilities.
Project & Change Management
- Provide oversight of technology projects and ensure successful delivery within scope, budget, quality, and timeline expectations.
Vendor & Contract Management
- Manage relationships with technology vendors, service providers, and strategic partners.
Financial Management
- Develop, manage, and monitor the IT budget and technology investment portfolio.
Leadership & People Management
- Lead, develop, and mentor the IT team to build a high-performing, customer-focused, and innovative technology function.
Audit, Compliance & Reporting
- Ensure successful completion of IT-related internal, external, regulatory audits.
Job Requirements
Work Experience:
- At least 10 years of experience in Information Technology leadership, with minimum of 5 years in supervisor, manager or senior management roles,
- Experience managing enterprise infrastructure, cybersecurity, business applications, vendors, and IT projects,
- Experience within a regulated financial institution, fintech, telecommunications, or similar highly regulated environment is highly desirable,
- Demonstrated experience in IT governance, risk management, business continuity, disaster recovery, and audit management.
Education & Qualifications:
- Bachelor of Science degree in computer science or Information technology or software Engineering or information systems or any other Relevant field,
- Relevant Professional Certifications such CGEIT, ITIL, PMP, PRINCE2, CISA,
- Masters Degree in IT, Computer Science, Business Administration or related disciplines is an added advantage.
Key Skills
- IT Strategy & Governance,
- IT Service Management Discipline,
- Project Management,
- Cyber Security Management.
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